Sam.

In a fast-paced startup, I collaborated across sales, marketing, and support to manage the end-to-end customer lifecycle. My work streamlined the client journey, reducing onboarding time by 15%. This holistic approach was instrumental in achieving a 92% client retention rate.

While directing product development, I launched 10+ new features that contributed to a 25% increase in annual revenue. I managed the end-to-end client experience, from sales to support, achieving a 87% retention rate. My collaboration with marketing on data-driven campaigns also helped to boost lead conversion by 11%, fueling our business growth.

I assisted in the day-to-day execution of multi-channel digital campaigns,
from supporting the content creation process to launching marketing initiatives.
My role also involved analyzing campaign performance to provide insights that successfully boosted brand visibility.

Conducted training in public speaking, interviews, and presentation skills, while collaborating with marketing teams to create content and reach wider audiences.

Developed and tested machine learning models, applying industry-relevant AI techniques to solve practical problems. Gained hands-on experience with data preprocessing, model training, and evaluation.

Focused on software development and databases; actively engaged in leadership programs, tech communities, and youth empowerment initiatives.

Performed exploratory data analysis (EDA) to identify patterns and insights from real-world datasets.

Certified in SQL, strengthening skills in queries, optimization, and structured data management.

Completed Computer Vision training focused on Python, OpenCV, and TensorFlow, with applications in AI-driven apps and real-world image processing.